Value Added Services
By partnering with world class IT vendors we are able to offer our partners the ability to cross sell across a solution from infrastructure all the way through to the application. With our dedicated account management team who understand the benefits of the vendors that we represent, they can help identify opportunities within your existing customer base thus allowing you to increase revenue potential with minimum investment.
Operating out of its custom-made office in Dubai Internet City and three front offices, presently operational at Cairo, Riyadh and Casablanca. TechAccess has always comfortably surpassed all expectations at sales and revenue.
Help Desk Support
TechAccess is managing the Help Desk function entirely independently and is providing total technical support by its Data center-certified team to manage partners’ presales requirements including configurations, quotations and architecture.
Multi - Million-Dollar Tech Solution Center (POC Facility)
Sensing the need and advantage of a Solutions Center, TechAccess promptly established this highly beneficial facility - often dubbed as a Million-Dollar Room - within a year of its inception. In alliance with our Vendor Partners, TechAccess creates real business value and drives strategic corporate advantage for clients by providing them with an environment in which to test and fine-tune a scalable blend of software, hardware and networking prior to implementation. Our incorporation of this Solution-led sales model has been acclaimed to be much ahead of the contemporary implementation by our counterparts in the European region.
Intelligent Marketing Support
TechAccess marketing has been able to keep to a regular agenda of putting together joint marketing initiatives and events that allow Vendors to consistently keep awareness levels around its technology value-proposition at top level in the region. The Resellers have consequently benefited from a wide range of marketing services comprising of lead-generation programs, including direct mail and telemarketing, print and online advertising, e-mail marketing, design of brochures and campaign-specific collateral as well as identification of trade exhibitions and industry events.